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FREQUENTLY ASKED QUESTIONS

We've got Answers

What tests are available?

You can choose standard chemistry test packages to certify compliance with international standards (IOC), or choose individual tests to suit your needs.  

Who should test olive oil?

Whether you’re a producer, importer, distributor, retailer, food service provider or end-user, it’s important to test olive oil quality throughout the supply chain to assure it complies with the standards that apply to your situation.

Who does the testing?

Testing services are provided by Eurofins, a leading international lab accredited by the International Olive Council for chemistry testing.

Where will my sample be sent?

The testing lab for your samples will depend on the particular tests that you order. Chemistry testing labs are fully accredited by the International Olive Council.  

How much oil should I send?

Please send at least 250ml in a closed bottle with as little headspace as possible. If your order includes sensory analysis, please send an additional bottle containing at least 250ml.  

How long will it take?

Results are usually ready in about two weeks. Need it faster? Ask our support team about rush services.

Is it secure?

Oliveoiltest.com uses the latest encryption technology called Strict Transport Security (HSTS) — the web security policy mechanism used by banks and trading platforms to protect websites against protocol downgrade attacks and cookie hijacking. In other words, your data is in good hands.  

What if I have questions?

Our support team is always available to assist you. Just let us know when we can help.  

How will I get my test results?

You will be notified when your results are ready. Just login to your secure dashboard to see the results and print or download your test certificate(s). Your complete test history is conveniently kept in your dashboard, where you can access the results whenever you need them.  

What are the terms?

Please see the Terms and Conditions here, which contain important information about our services.  

We're here to help.

Live Support

Email

support@oliveoiltest.com

Phone

+1 212 729 3600